Policies & Procedures

A few short guidelines go a long way. That’s how we deliver a great experience to everyone.

Scheduling

Although appointments are preferred, they are not always necessary. If availability permits, we are happy to accommodate walk-in clients. However, most appointments are scheduled several weeks in advance.

Cancellations

Your appointment time at Ocean Blu Salon is scheduled specifically for you. Should you need to reschedule or cancel your appointment, a 24 hour notice is requested. All services(other than an emergency) rescheduled or cancelled with less than 24 hour notice will be charged 50% of the scheduled service(s). If appointments are missed with no prior notification, 100% of the service(s) will be charged.

Late Arrivals

Our scheduling is designed to permit the appropriate amount of time to complete your service. In fairness to others, we ask you to give us at least a 15 minute notice of your expected tardiness. If you are not able to make your appointment time and will be more than 15 minutes late, we will do our best to accommodate you, however, it may be necessary to reschedule you.

Children

While we love families and children at Ocean Blu Salon, we are concerned for their safety. Whenever possible, please bring children in only when they have an appointment in the salon.

SMS Text Messaging Terms, Ocean Blu Salon

Program name: Ocean Blu Salon Text Updates

Program description: By opting in, you agree to receive text messages from Ocean Blu Salon related to your appointments and salon communications. Messages may include appointment confirmations, reminder texts, reschedule or cancellation assistance, post appointment check-ins, and occasional promotional messages such as last-minute openings or seasonal offers.

Message frequency: Message frequency varies by appointment and request. Typically 1 to 4 messages per appointment, plus occasional promotional messages.

Message and data rates: Message and data rates may apply.

Support: For support, reply HELP or contact us at 904-907-5550 or hi@oceanblusalon.com.

Opt out: To opt out at any time, reply STOP. After you text STOP, you will no longer receive messages.

Consent: Consent to receive text messages is not a condition of purchase.

Privacy: We respect your privacy. View our Privacy Policy at https://www.oceanblusalon.com/privacy-statement/. We do not sell your personal information.

By providing your phone number and booking an appointment, you agree to receive text messages from Ocean Blu Salon. Reply STOP to opt out, reply HELP for help.